Sarah

Sarah

Personal Assistant to Dr. Matteo Vigo

Sarah is the Personal Assistant to Dr. Matteo Vigo, ensuring that everything runs seamlessly behind the scenes, so patients feel supported, informed, and cared for from their first inquiry to their final follow-up. With almost a decade of experience in healthcare administration—spanning private clinics, hospital settings, and high-end medical practices—she has developed a passion for combining structure with empathy, particularly in the field of aesthetic medicine.

Of Palestinian-Jordanian heritage, Sarah was raised in the GCC, giving her a deep cultural understanding and an ability to connect effortlessly with people from diverse backgrounds.

Despite holding a degree in English Language and Literature—seemingly far removed from healthcare—she has built an impressive career in the industry, proving that determination, adaptability, and a genuine passion for people can lead to remarkable success.

Her daily responsibilities include managing Dr. Vigo’s schedule, coordinating surgeries, following up with patients, and facilitating communication between clinics. Beyond the logistics, Sarah is deeply committed to making each patient feel they are in safe and capable hands, understanding how personal and emotional the decision to undergo surgery can be.

Fluent in both English and Arabic, she believes that kindness, clarity, and a touch of humour are essential in putting patients at ease—whether during their first consultation or in the important post-operative period.

Working closely with Dr. Vigo and the wider team has given Sarah a front-row seat to the life-changing impact of aesthetic surgery—physically and emotionally. She finds it incredibly rewarding to be part of a process that empowers individuals to feel more confident in their own skin.

Often the first point of contact for patients, Sarah is dedicated to guiding them through their journey with professionalism, compassion, and meticulous attention to detail.